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FAQs
IS IT SAFE TO USE MY CREDIT CARD ONLINE?
Ordering with us is safe and secure. We do not process your credit card number online. We only transmit that data over normal operating lines at our office in Puyallup, WA. WE accept Visa,Mastercard and American Express.
If you prefer not to order online, please call us at 1-877-941-7013 to place your order.
LOCAL DELIVERY Door to Door Delivery
Puyallup $5.00
East Pierce County $7.50
Tacoma, Lakewood, Federal Way, Kent, Auburn, Des Moines $10.00
Seattle and Mercer Island $15.00
SHIPPING
Orders placed Monday through Friday before 12:00P.m. PDT will ship within 24-48 hours-guaranteed. If you order before 12:00P.M. PDT, we can usually ship the same day, but cannot guarantee it. Orders placed on Friday after 12:00 noon, Saturday and Sunday will ship on Monday. If you would like to specify a date for your gift basket to be shipped, please indicate the shipping or arrival date in the Comments Section of the Online Order Form. If UPS ground will not meet your deadline we will advise you prior to shipping so you have the option of changing to a quicker shipping service.
Legaqcy Boutique will make every effort to meet your needs and should the timing not work out using our standard UPS ground service, we do have other shipping options available. These options include: 1. Next Day Air 2. 2nd Day Air 3. 3-Day Select. If you are requesting your order be shipped overnight, two day or three day there may be an additional shipping charge that is not calculated in the charge at checkout. At this time we only ship within the continental United States, we are unable to ship to international addresses, P.O. boxes, APO addresses or US territories.
MULTIPLE ORDERS
We can arrange for multiple orders—and still make each recipient feel special.
ACCEPTED CREDIT CARDS
We accept Visa, MasterCard, and American Express.
SUBSTITUTIONS Legacy Boutique may find it necessary to make substitutions especially during the summer when some chocolate may melt. All substitutions will be made with the same category items of equal or greater value, to maintain the integrity and freshness of the gift.
CUSTOM BASKETS
Need a more customized basket? Our office accepts phone orders Monday through Friday from 9:00am to 5:00pm PST at 877.941.7013, we will be more than happy to assist you in designing a custom gift basket to meet your needs and budget. Or send an e-mail to sales@legacyboutique.com
please include your phone number.
RETURNS AND EXCHANGES We want you to love the gift you've received. If, for any reason, you would like to exchange it, we are happy to replace it with another selection. Just repack the gift in its original packaging (if possible) with the packing slip and email us that you are returning the gift.
For your security, please return your gift with an insured courier (e.g.,FedEx or UPS) and retain your receipt. Legacy Boutique is not responsible for items damaged or lost in transit.
If you are returning a gift because it is damaged, defective or not the correct product, Legacy Boutique will provide a prepaid UPS return label. Custom orders are not returnable.
Legacy Boutique Puyallup, WA. 98374 877.941.7013 253.941.7013 FAX: 253.941.6970 sales@legacyboutique.com
THANK YOU FOR VISITING OUR GIFT BASKET WEB SITE!
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